Table of Contents

ERP and Business Processes

Illustrated with Microsoft Dynamics NAV 2009

 

1.    Getting Acquainted with Business Functions, Business Processes, ERP and Business Management
1.1    Revalution from Business Functions to Business Processes
1.2   ERP and Business Management

2.    Focus on ERP
2.1    ERP in Historical Perspective
2.2    ERP II, or Extended ERP
2.3    Pros and Cons of ERP
2.4    Vendors of ERP Systems

3.    Microsoft Dynamics NAV 2009
3.1    General  Introduction to Dynamics NAV 2009
3.2    Role Tailored Client
3.3    Classic Client
3.4   Some Principles
3.5    Add-ons and Industry Solutions
3.6    Training and Education

4.    Marketing and Sales Process: O2C-Cycle
4.1    Customer
4.2    Sales Process (O2C-Cycle)
4.3    Marketing
4.4    Custer Relationship Management
4.5    Analyses

5.    Supply Chain Management, Purchasing process & Warehouse Process: P2P-Cycle
5.1    Vendor and Item
5.2    Purchasing Process (P2P-Cycle)
5.3    Other Purchasing Processes
5.4    Warehouse Process
5.5    Supply Chain Management
5.6    Analyses

6.    Supply Chain Management and Production Process
6.1    Item: Material and Finished Product
6.2    Different Types of Production Processes
6.3    The Production Process
6.4    Research and Development and Product Life Cycle
6.5    Product Configurator
6.6    Service Management
6.7    Analyses

7.    Financial Management and Controlling process
7.1    Financial Management
7.2    Registrations Into the G/L From Other processes
7.3    Money Transfers
7.4    Corporate Governance, External and Internal Financial Reporting
7.5      Reporting and Business Intelligence
7.6    Controller and ERP
7.7    Participations and Intercompany Transactions
7.8    Segregation of Duties, Roles and Authorization
7.9    Fixed Assets

8.    Human Resource Management
8.1   Master Data HRM
8.2    Recruitment, Selection, and Commence of Employment
8.3   Competence Management and Assessment
8.4    Absence Registration
8.5    Pay Roll
8.6    Workflow Management
8.7    Relations to Other Processes
8.8    Analyses

9.    Implementation and Change Management
9.1    Implementation
9.2    Master Data Management
9.3    Change Management
9.4    Version Management, Upgrades and Updates
9.5    Service Oriented Architecture